Question 7: Have you appointed an experienced project manager?
Good Practice: An experienced project manager should lead the project. For large projects, this should be a dedicated and full-time role. A full-time and dedicated person will continuously focus on moving the project forward.
In theory, all business projects should be led by the business. In practice, many business functions do not have the required project management skills, experience or disciplined approach. A good working compromise is to appoint two people to work together in a partnership, a project manager and a user representative. You should not underestimate the comprehensive nature of these two roles.